The Federal Communications Commission unveiled a much-anticipated program in May: Text-to-911. Working in conjunction with mobile phone service providers, the first phase of the program allows the public to contact 911 during an emergency. The FCC reminds the public it is still better to call 911 versus texting, saying, “if you are able to make a voice call to 911, and if it is safe to do so, you should always make a voice call to 911 instead.”
This service will put into practice the habit that some consumers have made of texting 911 in order to alert emergency response teams. [Read more…]